FAQ

Drop 01 ships from 30 August 2026. All current orders are pre-orders. You will not be charged until your order ships, and you'll receive a tracking number by email once it's dispatched.

Drop 01 includes XS, S, M, and L. Both the Hoodie and the Trackies are available across all four sizes. Refer to the size guide on each product page for measurements. If you're between sizes, we recommend sizing up.

All prices are displayed and charged in Australian Dollars (AUD). International customers will see the equivalent in their local currency at checkout, though the charge is in AUD.

Yes. Email us at hello@eeneinde.com before your order ships and we can cancel or amend it. Once shipped, orders follow our standard returns policy.

Yes. We ship to most countries worldwide. Shipping rates and estimated times are available on the Shipping page. International customers may be subject to customs duties and taxes.

Machine wash cold (30°C), gentle cycle, inside out. No bleach. No tumble dry. Cool iron only. Remove any fur trim before washing. Full care instructions are on the Care Guide.

Marks is our loyalty currency. Earn marks by playing arcade games, logging in daily, making purchases, and completing social actions. Spend marks on discounts, early access, giveaway entries, and more. Visit your Marks balance to get started.

We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Visit our Returns page or email hello@eeneinde.com.

Reach us via the contact page or email hello@eeneinde.com. We'll get back to you within 48 hours.